At The Sleep Shop we put our customers first.We offer 3-5 year manufacturing warranties on our mattresses offering you peace of mind when you purchase from us,either online or in our bed store in Athlone Co.Westmeath.
The truth is we don't get many returns but if there is a manufacturing issue we do our best to resolve the problem.
The warranty does not cover damage to a product caused by gross or improper use or failure to observe the instructions.It does not cover fair wear and tear or physical abuse or damage which causes defects such as burns,cuts,tears,liquid damage or stains.
The mattress should not be used in an excessively humid environment or placed in a tight base.
Mattresses should be regularly rotated and ventilated.Mould is the result of poor ventilation or dampness in the room and therefore not a reason to claim.
To reduce sagging issues or settling in softness you should rotate your mattress every month.This is essential if there are two sleeping on the mattress and there is a weight difference.
Because Sleep Matters.